Hi not sure if any can offer some advice.
I am a mum who pays child maintenance for my oldest who lives with dad whilst my younger two live with me. Older son shared care but classed as live with dad.
I have had my annual leave review today and my payment has gone down, where I don't feel it should have.
Last year I was made redundant and uploaded my redundancy letter and my payments stopped I was expecting to pay the minimum a week but assured no payment is due.
Started a new Job uploaded all to the portal which restarted payments at a lower rate than before redundancy due to salary little lower I was promoted three months in, uploaded new salary payment went up and have been paying this amount for last 6-7 months no arrears on account.
My payment has gone down to lower than 7 months ago so I enquired to why and surely I should be paying the value for my new salary not a figure that is no longer relevant, was told to pay the amount as the account had full review and should salary change plus 25% to declare on portal, but my salary is higher than the 25% shown but I have been told this has been calculated for the review.
I don't want to get into arrears etc and I know my ex husband will kick off he did when I was made redundant.
Any advice on what to do please?