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Please could someone kindly signpost me as I have a rental issue?

11 replies

MinesaTomCollinsplease · 19/10/2025 22:00

Hi all, will try to keep this short.

I'm a tenant and my rental property has an out of date electric meter. I can't get this swapped as the contractor who came out to update it said there was an issue. Apparently it's to do with the waiting into the enter.

It's gone back and forth between various people but I can't get anyone to own the issue.

I've tried Citizens advice, shelter and people bono which is offered locally (they monitor accounts intermittently). Who is best to speak to on this please?

Thank yo for reading.

OP posts:
NotDavidTennant · 19/10/2025 22:03

Apparently it's to do with the waiting into the enter.

Is this a typo for "the wiring into the meter"?

LIZS · 19/10/2025 22:33

Is ths the energy provider saying so? If so they often tell you it is out of date as a ploy to install a smart meter when actually the existing one functions perfectly well.

Arlanymor · 19/10/2025 22:35

What does your landlord say? It's his property after all.

caringcarer · 19/10/2025 22:36

Waiting into enter? No idea what you mean at all.

TenGreatFatSquirrels · 19/10/2025 22:39

The meter is the landlords responsibility. Not yours.

NigellaAwesome · 20/10/2025 10:56

Who told you the meter was out of date, and why? There is a difference between out of date and dangerous. In my part of the country all residential lettings require an EICR, which is the landlord’s responsibility to obtain and to rectify any dangerous defects. I would suggest you contact them and explain the situation.

PollyBell · 20/10/2025 11:00

Out of date or an electrical fault with it? Do meters go out of date?

CatsorDogsrule · 20/10/2025 11:15

Meters do go "out of date", as they are certified for a certain period of time.

Are you experiencing a problem with the meter?

My meter is out of certification, but it doesn't concern me and still works fine, as far as I can tell.

I'm not in a rush for a smart meter, so I haven't flagged it up, and my supplier doesn't seem to have noticed. It probably got missed as the certification lapsed at around the same time my previous supplier was taken over.

MinesaTomCollinsplease · 20/10/2025 21:18

Hi all, thanks for your replies, apologies for a delayed reply on my part. The typos slipped passed me after a long day.

My utility company told me it was out of date, I contacted the management company who look after the flat, who obtained permission for it to be changed.

On coming out,the contractor told me that the metal clad cut out need to be upgraded before it could be changed.

The utility company do the meter, a UK power distributor looks after the wiring externally and I understand the landlord would sort internal wiring.

The flat was declared electrically safe and I have a copy of the certificate.

Unfortunately it seems they are reluctant to sort the internal wiring and cut out so wondering where to go from here here? If anyone can suggest anything, I'd be grateful.

Thank you.

OP posts:
NigellaAwesome · 20/10/2025 21:45

Well if the electrics are certified as being safe then there is nothing further for you to do. You could forward on (what the utility company said) to the landlord for their information but I wouldn’t expect them to do anything if there is a current EICR and the meter hasn’t been reported as being dangerous.

MinesaTomCollinsplease · 21/10/2025 22:49

Ok thanks all for inputs and advice.

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