Housing Association seeking possession

[gobbl]

As the title, my HA are seeking possesion of my home due to “ persistent late payment”. However I pay my rent every month as soon as I receive universal credit and have never actually been late paying. However as soon as I have paid, the following week I will receive an email saying I am in arrears. I have contacted them about this and they told me to ignore the automatic emails and continue paying. However I have now received a letter of telling me they will apply for a notice to leave due to persistent late paying.
I can not sleep. I have two disabled children and feel suicidal about this. I pay regularly.
I don’t know what to do

You could send them screen shots of your bank statements showing payments made on time.

Did you contact them by email? If so you could include that exchange with the screenshots suggested by pp.

are you persistently a month late? do they think (example); the august payment was for august (paid late) while you think it's for september (paid early).

If you have been paying on time every month, even if it went to court the judge would throw it out. But I appreciate that it is very stressful. Could you ask the housing officer for a meeting?
By the way, my HA send notice seeking possession out for loads of things, it is designed to scare people, it is very rare they would actually do it

Please, please try not to worry, I've been in exactly the same situation. Mine was due to UC being paid in arrears, so as soon as one month was paid off my rent owed increased each week (HA rent is usually calculated weekly) until the end of the month when UC paid me my benefits to cover the previous month. Then the cycle would start again! Exactly the same I was sent letters stating they would begin court proceedings to take my flat back, phone calls to them usually resulted in me being told not to worry, then another letter would arrive stating I was ignoring their letters, so again they would repossess the flat. I eventually spoke someone who actually explained it to me and set up a where I pay a additional 30 on top of rent, so eventually that would build up so I would then technically be a month ahead. Hope that makes sense, I'm half asleep. I found the whole thing to be bad communication and like you, very stressful! Try not to fret too much and call HA tomorrow and maybe offer a small payment each month, then hopefully the letters should stop!! Hugs x

It sounds like you probably are paying late without realizing due to UC being paid in arrears. I had this in the past and it resulted in my HA contacting UC and requesting direct payments to them which was fine by me. I then made a few payments to bring it up to date. I think those threatening letters are sent automatically as similar to you whenever I contacted my HA they advised me not to worry and I wouldn't be evicted.

Rent is payable in advance, UC is paid in arrears, so you're not going to be in credit unless you do as a PP very sensibly suggested - pay a bit extra each month until you've caught up.

As a lawyer who has dealt with possession proceedings extensively, I can tell you without a shadow of a doubt, there is no judge in the land who will grant possession for this to a housing association (social housing) if you consistently pay your rent, albeit late and in line with your UC payments, it's merely administrative, and not deliberately accruing rent arrears.

Let the housing know you are feeling harassed by their continuous letters and it's making you feel suicidal, and ask them if they can work with you to resolve this - e.g. paying a bit extra each month and a note being put on the computer to state no further letters to be sent out unless you are actually falling into arrears. They won't ignore such a request.

Is this Sanctuary Im asking for a reason @gobbl

You tenancy agreement will almost certainly say that your rent is due in advance. Contact your rent officer and say you would like to set up a repayment agreement to get yourself back into credit. If you can pay £5 a week on top of your rent they will most certainly leave you alone to gradually catch up. (I’m work for a HA and that is what we would do).

As others have said, just speak to them ajd overpay a little amount ajd get it sorted.

Id be asking then why nobody explained the position to you before now and what you have to do in order to resolve it.

If you need support OP, try the CAB or Shelter,

Aldo your local Cllrs might hold regular surgeries - ours have special ones for LA / SH tenants,

Please do not lose sleep, it will be an issue if bring out of sync as PP have suggested.

Ask UC to pay your Housing Element direct to the landlords, that should sort it