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Stupidly signed a contract

3 replies

Hlglu56 · 19/06/2025 20:15

I think I have been mislead and entered into a contract with a ‘no win, no fee’ solicitor. Does anyone have advice?

I was involved in a road traffic accident where I was not at fault. It’s all gone through the other party’s insurance, they’re arranging for my vehicle to be fixed and I spoke with their insurance company and the garage doing the repairs. Later that day I was contacted by another department who wanted more details about the accident and requested photos of my driving license and damage to my vehicle. It seemed completely legit and I sent the information over. She then said I had an outstanding payment I hadn’t claimed and said she would send it over to me. At no point did she mention solicitors or putting a claim in or anything thing else. She then asked me to sign a document. At this point I grew suspicious and said I needed to read before signing and put the phone down. She then rang constantly before ringing my husband whose number she also had. My husband insisted it was a normal part of the insurance process so I foolishly gave in and signed it. I was then told a legal team would be contacting me in the next few minutes. By then I’m was fully convinced it was a scam and so ignored the calls. I’ve been bombarded with calls today but was working so ignored but my husband answered one and said it was the same pushy lady.

I feel absolutely stupid now and looking back all the signs are there, the pushiness, the fact that I can’t find information about the so called company she works for online etc. I never thought I would fool for anything but it all seemed so convincing.

Now to the legal part. I have read the document I have signed for which looks like a contract for a no win no fee personal injury claims company. I have emailed the company the contract is for (I have had no personal contact with them) and asked them to cancel the contract. It says I have 14 days to cancel but they have not replied to my email. The worrying thing is I have found in the contract I need to pay for any work they do in the 14 days. I’m worried now I am going to end up with a massive bill for work they will claim to have done.

What should I do next? I was going to send a letter to confirm cancellation if they don’t respond to my email. This legal company looks suspicious anyway, there’s only a couple of reviews about them, so I’m hoping I won’t hear from them again but I don’t want to be hit with a massive bill six months down the line! Or am I better just going through with a claim so it doesn’t cost me anything?

OP posts:
Poopeepoopee · 20/06/2025 00:39

Follow up with a letter as you said - the 14 day cooling off period is standard and so should be valid but send the letter by recorded delivery. They are probably just trying it on.

I definately would't go ahead with them anyway. Good luck.

Velmy · 20/06/2025 01:24

Very difficult to say what you've agreed to without seeing the wording of your contract/exact time frames. Are you sure your contract says that you're liable for work done within the 14 day period? This is unusual.

Generally speaking, you should be able to cancel without charges within 14 days of instruction.

Did you send your cancellation email within that period? If so....

Post a copy by recorded delivery to cover your bases. Attach a printed copy of the cancellation email for their records, highlighting the date your initial cancellation email was sent.

If they call again, tell them that you have cancelled within the cooling off period and do not wish to receive further unsolicited communication. Ask them to confirm receipt of your cancellation in writing. Tell them that you feel harassed by their repeated calls, and that should they wish to contact you again, they should do so in writing. Hang up. Don't answer any more calls.

If you're certain that you've signed an agreement that says you're liable for work within the 14 day period, you may want to take legal advice before responding.

justinhawkinsnavalfluff · 20/06/2025 01:47

Report them to the Solicitors Regulation Authority that's not ethical behaviour

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