Over 7 years ago, my internet broke (not my fault) and I contacted the provider to sort it out. Twice nobody showed up when they were meant to call out, days I had to take off work, and I lost out on pay. It took over a month and it still wasn’t fixed. I changed networks as a result. As well as it costing me, I had spent hours on phone calls and chasing them, so I refused to pay my £25 bill that month for the service they hadn’t provided me.
They chased me for a bit and then sold the debt to an outside debt collection agency, I ignored them and then it was sold to another one. I’ve been getting random letters about it since. Yesterday I got a call from a legitimate local solicitor telling me I need to pay some random company in Essex (I’m in Scotland) 12 grand or they’re taking me to court. Can they do that? I still have the emails with the network provider, but obviously no call records. Are they trying to spook me?