Earring front stud went into my dad's ear. Can I claim this is a faulty product and request a larger replacement?

[Tiddlywinkly]

Hi. I'm open minded and happy to be told I have to pay up if need be.

DD had her ears pierced in early April. We had to pick jewellery supplied by the piercing place. She chose small studs as they were all very pricey. She is due a downsizing (of the backings) at the weekend.

Unfortunately, she woke up this morning and the front stud in one ear had disappeared into the ear lobe. We had to go to A and E to have it removed. She's distraught as she's been told she has to wait 6 months to get that ear pierced again.

I don't want this to happen again with her other ear so she needs a new earring set to replace the studs she has. One to be used for her healthy ear and another to be used when she gets the other ear re pierced.

As the earring caused an injury, could it be described as faulty/not fit for purpose under the Consumer Act and the piercing place needs to provide suitable replacements or is it something I need to replace out of my pocket?

Many thanks in advance. Poor dd 😔

I'm not judging - I let Claire's Accessories at me in my teens and they fucked up the placement of my second lobe piercing, which healed so long ago that it can't be corrected now. Just info for those reading - don't let anyone at you with a piercing gun, and if they propose to use a gun on a cartilage piercing, RUN LIKE THE WIND. Good piercers exclusively use needles and are very serious about only using implant grade titanium, informed consent, and aftercare.

I am fortunate enough to have a good piercer locally and they will do lobes with consent from age 12, cartilage and other piercings only from age 16.

Get sleepers , no backs to lose !

This is why they should be 18yo get it done like tattoos, and i would be very surprised if those disclaimers would stand up in court but that is a separate issue as in this case I dont see how it is it their fault anyway