Hi,
I’ve been going through the process of a claim for hearing loss from my time in the military, the solicitors that dealt with this were on a no win no fee basis. I got an email with a settlement last week which I accepted. On the email it had the total amount for the claim, and a breakdown of what I would receive after deducting the their fees. Today I logged onto my online banking and found out that I have been paid the full amount of the claim from a claims management company I’ve never heard of. I assumed I would be paid from the solicitors dealing with my case minus their deductions as stated in the settlement agreement, but no I have been paid the full amount with no charges. Am I expected to call the solicitors and pay them the fees? This seems unusual as I assumed it would automatically be deducted from me.