hi, I'd like some urgent advice if possible as I'm very worried. I've just completed a remortgage on my leasehold flat. It went through about two weeks ago and I used the conveyancers of the bank I was remortgaging with as it was included with my remortgage. It's a well known high street bank. I've just received quite a hostile email from my freeholder asking me when or where did I discuss this with him and attaching a letter from the conveyancers to him that the mortgage had been completed.
When I proceeded, I filled out all the forms including his details and just followed that process. I had no idea I needed to contact him myself. Have I done anything wrong? i have a tricky relationship with him so am feeling quite stressed.
Would appreciate any advice.