Wrong bank named on title deeds, can anyone advise.

[HaudYerWheeshtYaWeeBellend]

We have been home owners for 25 years plus and this is the first time we have encountered this.

Offer has been received and we accepted, last action to register the title deed with new provider!

Our new solicitor noticed the title deed stated the mortgage was with NatWest bank when it supposed to be with Alldermore.

Went to old solicitors who tried to blame us suggesting we used another illustration offer🤬 proved evidence to them (via their own app) they sent us the wrong title deed forms to complete.

it’s been 3 weeks and we are no further forward, Our new solicitors have advised there hands are tied as they can’t move forward until title deeds are in the correct bank.

Can anyone offer advice, we are chasing everyday , our broker and solicitor are chasing everyday but old solicitor unable to give time scales other than to advise they are trying to resolve it asap 🤬

Really OP your current solicitors should be telling you what needs doing since they have all the information.

I agree remortgage conveyancers can be crap. Ours told us that it was taking weeks to get a redemption statement from Nationwide, yet I knew from getting them myself that it was pretty much instant.

So I recently remortgaged my house, and there was an error on the register (wrong name) that needed correcting. Building Society solicitors were beyond awful. Didn’t know what to do, spent months faffing around and eventually told me that I would have to sort it out myself 🤷‍♀️ So I emailed the LR, set out the position and the LR could not have been more helpful- and it was sorted within a couple of days. Might be worth talking to the LR about it.

This also sounds actually impossible. I don’t know how that could happen because the legal charge document that you sign comes from the bank. It’s not produced by the solicitors.
Before the bank produces the charge the solicitor would have had to send its report on title to the bank to satisfy the bank that there is nothing affecting the property which might reduce its value.
Natwest would not have randomly produced a legal charge with your property name on, in your names for you to sign.

@NeverHadHaveHas it’s a while since I’ve done one myself, but I remember filling in blank Charges by hand for some lenders.

I’m still amazed that Aldermore didn’t chase though.

Yes Aldermore solicitors send us a NatWest blank title form to complete, we filled the form in at their request, husband and our mortgage advisor questioned this at the time why we where completing a NatWest form and they via email (2 different aids from the solicitors) advised us Aldermore was a offset account of NatWest.

Hence the position we are now in.

and no one did even a two minute google to confirm this. I just did and not one single reference to alldermere being an offset account of natwest. not one

exactly

all very odd

You need to phkne natwest and escalate so it gets to an actual lawyer in their lagal team. There are dozens of them. If they don't deal with this quickly its a consumer duty issue. There is an
erronous entry on your title and they need to fill in the form to discharge. That alone will enable you to complete on an alternative mortgage.

And it should be capable of being solved in an afternoon.

Its the same form that aldermore will sign to confirm discharge of your existing mortgage. None if it is hard.

All that is wrong is that it was wrongly entered in the first place. Take control of it yourself.

Thank you for this, we emailed old and new solicitors and told them it needed to be sorted out in the next 24 hrs as it was a breach in contract and also putting us under financial strain, advised if it wasn’t sorted within the next 24 hrs we would be taking it further and seeking advise from the financial ombudsman and NatWest themselves.

Now it may have been coincidence… however late this afternoon we received an email to advise the NatWest charge has been lifted and it’s now with the LR and will take roughly 3 days to change over, this was confirmed by our broker also.

Hopefully by the end of the week all this nonsense will be over and done with and we will be with new mortgage lender.

A good quick resolution by all concerned.

I can beat this. I lived in a house for 16 years and it was registered in a name I had never used, but no one had noticed when I bought it, only coming to light when we moved.
Not sure how this sort of thing happens but in my case no one picked up on it and may never have done until I was looking to move house