Hello ... i am facing a difficult situation with my tenant who has now vacated my property.. however :
- At renewal stage, tenant informed us he has cancer. we have an excellent relationship so we both agreed to renew as periodical, for flexibility. We also provided a weekly listening ear and local shopping.
- His family convinced him to find another flat, nearer. Fair enough. He gave us notice. No problem.
- 3 days before leave date, the homeless dept asked me to issue a S21. Bit of a shock. He did not leave and i had to let the new tenant down and share their cost of unused removal services as it was too late to cancel services. He ignored our calls and his daughter sent slightly threatening emails which were completely unprovoked. (she is in dad-illness pain, of course). We ignored but discovered then tenant didn't know about them.
- Important : the Fixed Tenancy Agreement ended during the S21 notice period. The council advised me that he would hence still be under contract under an S21, under the same terms AST. Also, as he had remained in the property, he had automatically entered a periodic agreement because he is still living in the flat.
- we saw the tenant and advised we would be abroad soon. i made clear that he needed to give me notice to leave in writing/email, as per his contract. He responded in a previously unheard tone (he's under pressure clearly), saying that 'i'm out of contract now, you have no hold on me at all). The relationship sadly became strained.
- We got back from our trip to find that the tenant has vacated without notice in writing. Empty but clean and we're lucky that he's gone now. Door unlocked, keys inside. Utility & council bills ended 3 weeks earlier so effectively, thrown his latest bills to us. No forwarding address.
- Via the Deposit Protection Service, i'm disputing that he should have paid 1 month's rent as notice to leave. He responded that the S21 was his notice.
- Tenant has refused to agree to 'Resolution Services' and chosen to apply for a court order against us.
Your constructive thoughts would be welcome please.
Sincerely, thank you.
Jo
And legal services, if i have to : any recommendations?