Grievance Procedure Not Sound?

[DumpsterBaby]

What is the best course of action if an employment grievance is not handled correctly? Is a second grievance about this appropriate? And is that required to raise the mishandling as part of a legal case?

thanks in advance.

If you are going down the legal route then failing to follow their own procedure would be relevant to your legal case.

Treat a letter telling them that they have failed to follow their own policy and how so, under the heading of your existing grievance and assert that they need to re do it or suffer the legal consequences.

Thank you. They wouldn’t be able to redo it in order to avoid the thing they’ve done the second time. So I suppose raising it as part of the legal case would be the most relevant time.

Have you followed your grievance procedure and appealed the results?

I haven’t had the results yet. I followed the procedure.

The normal process is:
Grievance
Outcome of grievance
Appeal - which can be against outcome or failed to follow process or both
ACAS for Early Conciliation

If they are dragging on timescales go for Early Conciliation which can be put on hold to allow internal processes to be completed first.