I've been having water ingress issues for a while. Things have recently got really bad over the last couple of months. Finally got freeholder to look at it and they've said it's because I've changed the windows. I haven't!
There was also a roofing report done four years ago to address water ingress - they were meant to get quotes and still nothing has materialised.
It is like pulling teeth to get any response on anything from them. Forked out loads to redecorate at end of last year too after it had dried out and got water resistant type panels put in inside to try to stall ongoing damage - all down the drain. Water is now literally pouring in when it rains.
They do none of the maintenance stipulated in the lease. How do I move this forward in the most cost effective way? I also don't have access to the exterior of the property.