Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Legal matters

Mumsnet has not checked the qualifications of anyone posting here. If you have any legal concerns we suggest you consult a solicitor.

Heat network charging

6 replies

brimstown · 04/02/2024 13:28

My student son and friends are renting a property from a private landlord on a council estate of over 100 properties. About a third of the properties have been bought in the past under the "right to buy" scheme so are now occupied by leaseholders or their private tenants (like my son). The other two thirds are occupied by council tenants.

The estate is part of a heat network. None of the properties have meters fitted, so individual usage is not measured. Council tenants and leaseholders pay the council for heating and hot water via a service charge, itemised on an annual bill that includes other services. My son's landlord is passing this heating charge through to his private tenants under the terms of their tenancy agreement. That is all fine, however ...

As there are no individual meters, the annual bill is the same for all leaseholders with properties of the same size, and is very high, approximately double what the (recent) EPC says a property of that size should cost. For the most part this is likely to be because the lack of meters means there is no incentive for occupants to turn their radiator thermostats down or off when they go out (there are no room thermostats). But we've also found out that council tenants are paying significantly less for their heating, so we're wondering if they are being subsidised by the leaseholders. Of course there may be a legitimate and legal reason their discount, such as certain benefits being applicable specifically to council tenants. But setting that aside, in principle would councils legally be allowed to charge their leaseholders more than their tenants for the same service just because they are leaseholders?

OP posts:
candycane222 · 05/02/2024 08:04

I think social landlords do subsidise district heating but I think the council rather than the other tenants usually make up the difference. But high charges from these systems is a common issue unfortunately, because they are currently not regulated by ofgem in the same way as the gas and electricity companies.

It might be worth them looking to see if there is a leaseholder group for their estate on eg facebook or twitter. I don't know if collective action has been successful in keeping a lid on these charges ever but it would be worth having a look, and also asking for a breakdown from the heat company. If they have enquiring minds they could try to find out how much profit is being made. At the very least it will be educational for them

candycane222 · 05/02/2024 08:16

PS sorry just seen this is in legal - afraid I don't know about the legal side.

OP posts:
candycane222 · 05/02/2024 09:54

Again not really an answer to your question but if you are on Twitter there is some information in the replies to this post about how iniquitous some of the billing can be https://x.com/twallin_james/status/1750128093790937169?s=20

https://x.com/twallin_james/status/1750128093790937169?s=20

candycane222 · 05/02/2024 09:55

slightly different situation as there are metered - price is enough to drive everyone into fuel poverty immediately by the looks of it :(

brimstown · 05/02/2024 10:46

Thanks all...it's difficult to get info on how the bill is calculated. The council is the "heat provider" but will only talk to leaseholders, not their private tenants, and my son's landlord (the leaseholder) doesn't care how big the bill is because he can just pass it through to his private tenants. We're having to use FOIs to the council to try and pick apart the detail, but it's a slow process.

Unfortunately the network isn't registered with the Heat Trust, so they can't help.

OP posts:
New posts on this thread. Refresh page