I will not go into the utter saga I have had to endure these last 6 months but the upshot is the name on the deeds is not the same as the remortgage. The mortgage advisor who helped us has compensated us for his utter incompetence.
Basically, on the deeds, my name is Sally Ann (not real name). I've used that name in multiple situations. The initial first time mortgage went through fine with this.
I didnt realise but am also known as Sally-Ann and Sally-Ann Mae. On my birth certificate, it is Sally-Ann Mae, on my passport it is Sally-Ann, on my drivers licence and marriage cert it is Sally Ann.
I genuinely don't know how no one (as well as myself) noticed they were different and I assumed that Mae was not important because it is just a middle name. My passport was created from my birth certificate!!! Tbh I hate the middle name because it is my aunts name and we do not speak anymore.
I didn't realise the hyphen would cause such an issue either.
Anyway, the new mortgage was sorted by the mortgage advisor and has gone through as Sally-Ann Mae. I didn't question this because this is my name. The solicitor said I needed to change it because of the hyphen. I gave them my passport and they said this was fine and I didn't need to do anything else. My mortgage completed at the end of July.
They have now come back to me to say the passport does not include Mae, therefore this is not accepted. I need to give them ID with Mae in it.
I really really do not know what to do. I have my birth certificate, but I am now married. My marriage certificate doesn't have Mae in it.
Are they being super pedantic about my middle name? Should they have sorted this before the completion of the mortgage?
Can they accept a bank statement as proof of my name (because that does include Mae in the name).
If I cannot give them ID, what happens? Are they in trouble for letting this happen?
Any help at all with this would be very appreciated. Im so stressed about this!
I hate my name!!!!!