I will apologise now for the long essay.
Bought a car on the 17th Jan 2023 in finance. Drove it home, banging noise at the rear went back to them the next day. They exhaust has jumping all over so it was replaced.
From then on fumes coming inside the car- down for a recall with BMW, not their issue they said so will after ring BMW.
2 days after, drivetrain symbol came on, fumes getting stronger, car loses power in ego mode, shudders and knocking on the front. All down to the recall I was told, if the drivetrain symbol turns red. Do not drive. I also told them the passenger side seat belt does no retract either.
4 months to be seen by BMW, the day before the cancelled no parts to fix it.
rang the car company again not our problem if you have a complaint go through the finance company so I did.
Managed to get the recall fixed by a different BMW- the drivetrain symbol is on due to other issues- leaking gearbox, clutch at stage 3
In the space of 10 weeks nothing much has changed, still got the car I cannot drive. I did notice the rain leaks in on the drivers side window, parcel shelf been replaced, car jumps forward when handbrake it on. Back lights are not the same and out of line. No one will take responsibility for the car I have been sold. I have to prove the damage was there before I was sold the car.
The finance company did hire a car inspection and this is what I found out:
the front and back bumper had been replaced, as well has the drivers side doors and wing mirror. Seatbelt doesn’t retract- should not have passed it’s MOT. Lights at the back out of line, handbrake failing, clutch Failing, gearbox leaking, smoking from engine with smell of fumes, metal clunking noise, exhaust jumping around. Refused to drive the car to inspect how it drives. Said the car has more than likely been in an accident. He suspected the metal clunking noise is due to the chain/timing belt. The state of car does not represent the miles stated 55,000 when I got it. The cost it fix is greater then it’s value of 12.000 should be returned to dealer. Advised not to drive.
The finance company have told me today, that the car dealer does not believe the report and I have to let them look at it themselves and repair it.
I told him I will not I do not trust them because I should not have been sold this car in the first place I want the car rejecting. Like I asked 10 weeks ago.
Has anyone else been through anything similar? Do I have a good case to go to small claims court?
I am still paying for this car so I don’t have the means to buy anything one. I am having to get the bus or taxis in the meantime. I just want this car gone!