Hi, I’m a social worker and went on a home
visit a week ago to assess a client. Upon leaving the property i scraped my car against the wall, I misjudged the distance and left a big scratch on one side. I was annoyed with myself as I was in DH’s car (mine was in for it’s MOT) but got out and checked the car, I can’t recall seeing any damage to the wall but can’t say I checked thoroughly as it was a scratch (but a very big one)
Fast forward a week and the client has called in to say that their neighbour has been around to his property and stated the wall (which the neighbour owns) is damaged and crumbling down. They say they have witnesses to say I hit the wall (which I do not dispute AT ALL, it’s evident on the car that I scraped against it) however as far as I’m concerned I recall no damage to their wall and it’s been a whole week, how can they say for sure nothing has happened in the last week to cause further damage? Why wait a week then ring up?
I have contacted my insurance who have said I’m covered but will lose my no claims. Im
not sure whether I should go and talk to the neighbours but don’t want to open myself up to any professional complaints etc as I’m newly qualified. I have spoken to my union who have said to claim the 30 minutes free legal advice they offer so I will do that tomorrow.
i am absolutely mortified this has happened and obviously don’t want to have anyone out of pocket but at the same time what are my next steps, can I get someone to go and look at it and price it up (a bricklayer maybe??). Or do I just go through the insurance and suck it up. I’m so so embarrassed and can’t stop crying.