I am trying to sort out probate for my mother, and one of the financial institutions won’t release any information without a notarised copy of the will. I have called a local notary, and they won’t notarise the will without the presence of the two witnesses. One of the witnesses is dead and the other is in a dementia home. I have asked the financial institution if they will accept probate once it has gone through, and they said no, they will still need to see a notarised copy of the will, and can’t or won’t release the money without it. I have asked the notary if they can just certify that it is a true copy, and they said they can’t do that either. Any ideas on how I can make progress with this, please?