I'd really appreciate some advice with an issue I have. NC'ed.
A couple of years ago I paid a architectural technician (sole-trader as far as I know, no VAT) I'll call him Steve. to produce a building spec and building reg drawings for a garden office which I had planning permission for and architectural drawings which weren't detailed enough for getting builders quotes.
I also made quite a few changes as I instructed Steve, he did a site visit, we discussed the changes, he made notes and I later emailed him some further info. Payment was due on completion.
It was coming into holiday season and we both away so I asked him to complete it before we both went away.
I didn't receive the drawings/plans, before my trip but when I was away there was a serious family incident which subsequently took over all my time and brain space.
A few weeks later I received a letter from the small claims court saying Steve was suing me for non-payment. I rang the court to check it was legitimate, it was, so I rang Steve.
Apparently he had emailed me the plans & invoice before his holiday. I assume it had gone into my spam (I checked but mine empties every 30 days - I never check it unless I'm reminded to). He then waited a couple of weeks and emailed me that he was going to take me to court unless I paid his invoice.
I asked him why he didn't ring me and I said he didn't have my number (he did - I saw him write it down, but he was very sloppy with his notes - lots of the changes we discussed he missed off the spec until I reminded him, and it's very possible he lost all his notes which would explain a lot)