Some months ago DP received a bill for payment from Fed Ex. It was addressed to his work address but did not have his name, just the address of his business. He has not ordered anything on which import taxes would be due which is the suggestion on the bill. We googled this at the time and it appeared to be a common scam.
A few more of the bills appeared but believing it was a scam we ignored them. A month or so ago a letter came from a debt recovery agency. There was no response from the only telephone number and no response from the Fed Ex number either. No way of e mailing either. In the end DP sent a letter to the debt agency explaining that the bill was nothing to do with him, that he had not ordered anything from overseas never mind anything likely to cause over £1k in tax. He sent the letter recorded delivery. He’s contacted CAB, FCA and Fraud Action but to no avail. This week another bill came from Fed Ex again addressed only to his business and a further letter from the debt recovery agency making no reference to his letter.
It’s becoming very stressful and worrying. Does anyone have any experience of this and any practical advice? We are going round and round in circles and unable to speak to a human being.