DH is working away and has had quite a nasty accident at the entrance to a supermarket in the town he's working in. It's a bit difficult to describe exactly what happened but I'll try my best, I'm struggling to visualise the layout myself so apologies if it's confusing.
He was entering the store from the car park and it was dark and very windy and rainy so he was hurrying to get inside and visibility was poor. Outside the doors is a walkway and separating that walkway from the car park is a completely clear glass screen running all the way along the front of the store. Because the lights in store were on and it was dark outside it looked to DH as though the screen wasn't there and he barrelled straight into it, taking the full force to his face mainly.
He's broken his nose, gashed across the bridge of it, has a lump like an egg on his forehead and has knocked his front teeth loose as well as bashing his (already knackered from a previous injury) knee. The security guard came rushing out and picked him up, gave him some kitchen roll to mop up the blood and mentioned that this has happened several times before, including once already that same day.
So I suppose I'm asking if we should be taking any action? I won't be disingenuous and pretend a bit of compensation wouldn't be useful atm but it's also concerning us that this has happened multiple times before and the store have taken no action (some stickers or something so people can see the screen?) so it's likely to happen again.