Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Legal matters

Mumsnet has not checked the qualifications of anyone posting here. If you have any legal concerns we suggest you consult a solicitor.

Council installing smart meters in Council homes. Is this legal?

54 replies

applesorangesapples · 22/10/2022 23:07

Received this today and think it's intrusive. No prior information has been received so far from the Council and this is completely out of the blue. Surely, it can't be legal to monitor people - for whatever reason - under the pretence it's to keep them safe. Does anyone here have personal experience of these smart meters and have they had a positive experience? I've never (touch wood) been burgled and therefore that can't be used as an excuse for installing the the tag. Do I have a right to refuse installation in my home? Or would that lead to Council stopping me from accessing other services?

Council installing smart meters in Council homes. Is this legal?
OP posts:
POTC · 12/11/2022 23:53

Lornao1 · 12/11/2022 23:42

I also received this letter . I’m not sure about this and don’t understand why it needs to be attached to my electric meter . I have previously refused a smart meter and I have almost been bullied into having one , until I investigated my rights that is . Now the council want to attach a smart tag to my meter ? I don’t think so .

Read the thread and all responses not just op. It isn't going on your meter.

2greenroses · 13/11/2022 00:04

applesorangesapples · 22/10/2022 23:58

Thanks for the responses. What got me wondering is in all the years I've lived at this property, there has never been any one turning up for a "safety check". I've had a courtesy visit from someone but that was to ask if everything was ok with the property. They didn't look at appliances or electrics or anything.

Secondly, the "electric consumer unit" which I'm assuming means the electric meter is outside the property, therefore access inside the home is not necessary.

Thirdly, adding "additional records" seems so generic that it could be anything.

However, I'm comforted to see that most people think the tags are ok. If they are to be put on the electric meter, then I have no problem with that. As it's outside and they can monitor away.

That cant be right! never had a safety check? You should be getting your gas safety certificate renewed every year, and your electricity every 5 years

prh47bridge · 13/11/2022 00:35

Lornao1 · 12/11/2022 23:42

I also received this letter . I’m not sure about this and don’t understand why it needs to be attached to my electric meter . I have previously refused a smart meter and I have almost been bullied into having one , until I investigated my rights that is . Now the council want to attach a smart tag to my meter ? I don’t think so .

The smart tag is so that they can check that safety inspections are being carried out. It doesn't monitor you or your electricity usage in any way. Read the thread.

Lornao1 · 13/11/2022 08:24

I understand what they say it’s for , I’m just not sure I believe them . The reasons given don’t add up in my opinion , which we are all entitled to .

jaykaydee · 13/11/2022 09:01

What is it that doesn't add up about the reasons?

Johnnysgirl · 13/11/2022 09:37

Lornao1 · 13/11/2022 08:24

I understand what they say it’s for , I’m just not sure I believe them . The reasons given don’t add up in my opinion , which we are all entitled to .

Are you a conspiracy theorist, or do you just have a general inability to understand the written word?

prh47bridge · 13/11/2022 09:38

Lornao1 · 13/11/2022 08:24

I understand what they say it’s for , I’m just not sure I believe them . The reasons given don’t add up in my opinion , which we are all entitled to .

That is exactly what smart tags are for. Many councils use them. Why do you think the reasons don't add up?

Lornao1 · 13/11/2022 10:36

Wow! Your on the defensive about these tags , you work for the council by any chance? . I’m not having one and we are not legally obliged . Simple !

Johnnysgirl · 13/11/2022 11:05

Bloody hell! 😂

Ollybob · 13/11/2022 11:13

Working in hospitality and retail I've seen similar, it's basically a check in device.
We used to have barcodes on every appliance that needed to be safety checked and the person doing it would simply scan it to prove they had looked at the item, it was recorded correctly (sometimes fridge 1 and fridge 2 could be easy mixed up) and complete the checks.
I agree the wording could be better as some people are just paranoid and think the world is out to get them

sashh · 13/11/2022 11:50

Is it these?

www.westminster.gov.uk/smart-tags

It's a better system than just having a sticker on the consumer unit that someone scribbles on.

abigailsnan · 13/11/2022 12:35

The Smart Tag is for your own safety as well as Councils records it will tell them when you Gas/Electric/Smoke Alarms have been checked I can see nothing wrong with that its a Council property so they have the right to set the rules of your tenancy.

itsjustnotok · 13/11/2022 12:41

Private renter - we never had inspections relating to the electrics but the law changed and now they have it. Plus ultimately whilst it’s your home, it’s the landlords house so I guess it’s reasonable to expect changes to improve the way they monitor things.

TheYearOfSmallThings · 13/11/2022 12:41

It wouldn't bother me, since they are monitoring themselves rather than the occupant.

mangoontoast · 13/11/2022 12:43

Lornao1 · 13/11/2022 10:36

Wow! Your on the defensive about these tags , you work for the council by any chance? . I’m not having one and we are not legally obliged . Simple !

What exactly is it you think these tags are for then?

itsjustnotok · 13/11/2022 12:44

@Lornao1 its a meter in your home. The meter however is not ‘yours’, the house belongs to the council who have a duty of care to ensure they are meeting current laws and are keeping you safe.

SuperCamp · 13/11/2022 12:46

Lornao1 · 12/11/2022 23:42

I also received this letter . I’m not sure about this and don’t understand why it needs to be attached to my electric meter . I have previously refused a smart meter and I have almost been bullied into having one , until I investigated my rights that is . Now the council want to attach a smart tag to my meter ? I don’t think so .

No, they want to attach it to your fuse box.

Inspection if your fuse box is a safety issue. They (your landlord) are obliged to inspect it. The tag is the digital version of a bit of paper that the safety people sign to say it has been passed as safe.

It is nothing to do with your meter. It does not monitor you. It monitors the inspection of your fuse box.

DenbyChina · 13/11/2022 12:51

Lornao1 · 13/11/2022 10:36

Wow! Your on the defensive about these tags , you work for the council by any chance? . I’m not having one and we are not legally obliged . Simple !

The council are trying to do better as landlords clearly. But hey, if you don’t want better safety in your council house, feel free to leave so that another family in need can be supported. Simple!

superdupernova · 13/11/2022 13:05

Sounds like a good way to ensure safety inspections are actually carried out. You say that nobody has ever turned up to do one before. Maybe you've been out and the person doing the inspection marked it as done so they could get paid without the hassle of needing to go back and try again.

MissMaple82 · 13/11/2022 13:10

I cant see the issue. Its for their record keeping. Probably more for the engineers sakes not yours.

sevenbyseven · 13/11/2022 13:14

Sounds a good idea and better than handwritten stickers. Much easier for the council to monitor which properties have had safety checks.

TimeForMeToF1y · 13/11/2022 13:16

Lornao1 · 13/11/2022 10:36

Wow! Your on the defensive about these tags , you work for the council by any chance? . I’m not having one and we are not legally obliged . Simple !

I don't work for "the council" but I can well imagine that those who do roll their eyes when you ring up. Why are you making such a fuss about absolutely nothing?

EveryFlightBeginsWithAFall · 13/11/2022 13:24

Like a pp says it's just a digital version of the sticker they put on there after inspection. Probably saves them time and paper work

They come and inspect the fuse box and electrics every 5 years and the boiler yearly

mumoffloofs · 13/11/2022 13:25

It's likely part of changes to increase safety of properties let by the local authority. Private landlords have been required by law to do these checks for years and social housing is being brought up to speed. It's a good thing to ensure your home is safe and for the housing provider to be able to demonstrate the checks have taken place. Absolutely nothing sinister.

prh47bridge · 13/11/2022 13:59

Lornao1 · 13/11/2022 10:36

Wow! Your on the defensive about these tags , you work for the council by any chance? . I’m not having one and we are not legally obliged . Simple !

No-one is being defensive. I am simply describing what these tags are for. I do not work for any council. And you haven't answered the question as to what doesn't add up.

As for legal obligations, you may well be legally obliged to allow this. You can refuse a smart meter as you are the bill payer. This is completely different. Whether the council can force this depends on the terms of your lease.