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Student let - agency asking for more money after deposit returned

29 replies

Piggywaspushed · 23/08/2022 17:24

Hopefully a straightforward one. I'd be grateful for thoughts and advice.

DS1 has had deposit returned on a student shared house (not in full but what was agreed with deductions for some small issues ) and moved all stuff out. Lease ended 31 July.

The agency has TODAY contacted them all to say the landlord had a 'trouble ticket' from the council (which we have seen). This seems to have been him asking them to remove extra waste and some broken glass (in the back yard) which the council charged him £80 for. (DS isn't aware of the glass)

The agency now wants £16 out of each of them before the 'tenancy surrender document' is given to them showing they owe 'no further money'.

Two things : they can't ask for more money at this stage surely? Surely a landlord can absorb £80???? The wording of the email is interesting : it says'we would like to ask you for...' My thinking is that this issue should have been found at an inspection and before returns of deposit.

Secondly, after googling this 'tenancy surrender' only seems to apply to a tenancy which is open ended and terminated with mutual agreement, or ended early, not a fixed term one year student type let.

I just don't like the sound of this 'agreement' and worry a bit about them not paying and being chased for what could seem a paltry sum.

OP posts:
Piggywaspushed · 09/12/2022 14:11

In case anyone is still here, they went quite for a couple of months and have now emailed DS again saying they will levy (unspecified) fines.

We have had this on my estate with a management company called Greenbelt. The levying of fines for non payment is not legal is it?? I'm sure I read this somewhere.

I have sent a 'cease and desist' email.

They have stopped mentioning guarantors, presumably because they realised this was not legal either.

OP posts:
20questions · 09/12/2022 15:13

Tread warily with Greenbelt - they are notorious..
There is a Facebook group for "victims" of Greenbelt. If you haven't yet joined, maybe you should.
You need to read your lease very, very carefully to see what obligations are that you would have agreed and signed to, during the conveyancing process.

Piggywaspushed · 09/12/2022 15:16

Oh, yes, I know! We have been 'with' them for 10 years!!

It is form that group that I learnt you can't actually legally levy late payment fines.

OP posts:
Piggywaspushed · 09/12/2022 15:17

The Greenbelt thing is a separate thing from my DS's situation.

OP posts:
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