We have been in a situation with x landlord since August 21. We have been through the deposit scheme resolution and an amount has been set by them we are also owed about £450 of overpaid rent. (I have had a couple of posts about this) Our x landlord is now refusing to do any level of communication and the x agency has been slow in getting us information. (Though did tell me just after new year that x landlord is now being verbally abusive when they try to make contact and claims its their fault she is on anti depressants- to give some idea of what we are dealing with )
We are now looking at small claims court to get our cash released.
Do we need to send a letter before action before we do this? Or is this not appropriate in this situation. Frankly I just want this over with now and have our money returned. I find it hugely frustrating the landlord can just refuse to communicate and this means our money are sat in someone else's bank account gathering dust.