I've tried to research this, and failed.
My young relative was an accidental landlord. Just one house. Nice tenants on a rolling month to month contract. Deposit protected.
Never had issues, except a couple of late payments that were resolved amicably.
Always maintained the property very promptly- until illness became suddenly terminal with awful prognosis. We had 2 weeks.
Relative is deceased. Unfortunately everything is going through probate due to speed of decline.
There is absolutely no question or issue over inheritance.
However, since learning of the death, the tenants have stopped paying rent.
It was a whirlwind, and we hadn't even thought to contact the tenants until after the funeral.
They were contacted before bank accounts were closed. We had legal representation arranged for probate, and were advised to give them bank details of the ultimate beneficiaries.
These are the elderly parents. They are clueless and distraught. I'm trying to help - but also clueless.
The tenants paid one month, then requested a new contract.
This has not been provided.
The intention is to sell as soon as reasonably possible.
They made a few requests for damaged carpets to be replaced (2 years old with burn marks that appear an iron was dropped). The carpets are fine - except their accidental damage.
The front door was sticking, and now has a gouged base from kicking it open.
It will need replacing.
There is an internal wall that has suffered some water damage (previous bathroom leak). This needs replastering - but not an urgent matter.
There is an issue with the boiler. It works, and is safe - but old - needs replacing before sale. They have hot water and heating, but a small water leak. The issues
We met with the tenants, and advised that we intend to sell. They were unsurprised, but asked if they could stay until spring.
They have DCs, We are sympathetic about difficulty finding a new home.
We agreed to this, providing that the rent arrears were cleared.
They had stated that the rent had been withheld because they thought they would fix the issues themselves,in lieu of rent.
I had not heard the previous conversations, so I'm not sure how this came about!
They haven't fixed anything regardless.
They agreed that none of the issues are problematic- and could wait until they vacate the property.
They agreed to clear the rent arrears (4 months). 2 months immediately, then the remaining 2 by month end.
This was a week ago.
Nothing has been paid, and we suspect that they don't intend to pay.
The elderly couple are understandably distressed and nervous. They want to end the distressing situation safely, legally and behave kindly towards the family.
I want to advise them of the least problematic way to proceed, without further impacting their mental health.
I'm happy to engage with the tenants, and deal with the logistics of situation.
If the wider family don't do something, they will be further taken advantage of.
Can anyone offer advice please?