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Voicemail and data protection

4 replies

Namechange00001 · 19/02/2021 15:56

Does anyone know what the data protection rules, if any, are around recorded voicemail messages? Does any data remain the property of the person leaving the message? Can the recipient send copies or transcripts to other people, for example as evidence in a dispute, as the basis of a complaint, in order to report whistleblowing issues, potential crimes etc?

OP posts:
prh47bridge · 19/02/2021 18:19

GDPR applies to voicemail messages. Passing the message to the police is fine. Using it as evidence in court proceedings is fine. Passing it to other people may be a breach of GDPR.

Namechange00001 · 19/02/2021 23:25

Thanks. Would passing it to senior people in the same organisation to report potentially unlawful conduct come within the whistleblowing provisions?

OP posts:
ArchbishopOfBanterbury · 19/02/2021 23:29

I used one as evidence for HR of harrassment for a contractor at work, who's contract was terminated. That was a few years before GDPR.

prh47bridge · 20/02/2021 08:52

@Namechange00001

Thanks. Would passing it to senior people in the same organisation to report potentially unlawful conduct come within the whistleblowing provisions?
In that case it would be classed as criminal offence data and passing it on would meet the Schedule 1 conditions for processing it, so that would be fine.
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