Long story short, over a year ago (2019) and multiple times since then I reported to my landlord that the roof had leaks in it causing damp patches to form and get bigger on my upstairs ceilings (we have no loft or partition between the ceiling and roof). I have a HUGE email and communications chain dating back to literally the day I moved in to the present date containing all the evidence.
Landlord finally got quotes last month and this week and has come back saying he will not do repairs, only patch over the plaster on the inside of my home. So now, as per Citizens Advice, I am completing a Pre-Action Protocol for Housing Conditions Claims to give my Landlord 20 days notice before I take legal action against him.
My question relates to:
(c) In some cases, it might not be necessary to instruct an expert to provide evidence of the housing conditions, for example, if the only issue relates to the level of any damages claimed. It may be advisable for tenants to take photographs or video footage of any defects before and after works.
My intentions are to seek compensation from the landlord, prevent his proposed rental increase (for which I also sent a separate request two weeks ago relating to these issues) and for him to carry out the works required and not just patch over the problems like he (badly) did before I moved in.
Any help greatly appreciated!