Urgent advice needed/ leasehold property

[belljar89]

Hi,
My patience is running low and I need some help, cos I feel like hitting a brick wall...

Long story short;I bought a flat a year ago - leasehold in a 10yo building.
The neighbours ( its like a U shape development with 3 buildings in total) are VERY DIFFICULT council tenants
Our hallways are separated by the door on each side
There are LOADS of recurring issues mostly to do with anti-social behaviour

Now the problem that as I learned other residents have been fighting with some issues since they originally moved in.

Firstly- the estate agent and the owner did not inform me that those blocks are council residents
Secondly- the previous owner of the flat in the sale form stated that there are no disputes (does it count as one?)

I am on the edge
with a tiny flat- and 30years of mortgage to pay
and dealing with issues on a daily basis

I have contacted the company that is a leaseholder asking about a log of complaints that were made by. the previous owner.
They replied saying that they cannot send it over because of data protection. etc.

Has anyone ever had the same issue?
Any way to get the evidence of previous complaints from the leaseholder ?

Firstly- the estate agent and the owner did not inform me that those blocks are council residents

It is your job to check out who your neighbours are not the estate agent or the previous owner. You can actually live on a random street in London and find out that some of your next door neighbours are council tenants/housing association tenants.

One of the things that is always advised is to visit the area at different times of the day and different days of the week to see if there are any issues.

Secondly- the previous owner of the flat in the sale form stated that there are no disputes (does it count as one?)
They clearly don't count as formally lodged. I discovered my vendor made a complaint about the woman next to me. However, as the lady was renting privately when I spoke to another neighbour I found she had been given notice.

You need to do some research yourself. Found out what the council policy is on anti-social behaviour. Then see if there are new stories about your council taking action against people and why. Then talk to the other residents who are having issues with the neighbours particularly any of them with a young child, elderly or with a disability.

hank you for an answer.

I already did it.
Council cannot do anything as the property and land belongs to the leasehold company- so all the issues have to be resolved by them.
They told me that if it happens late at night (and its noise/parties etc)- than I can keep a log of events and they can do something.

I have spoken to neighbours- they said. that there have been issues since the beginning.
I am sure that. the previous owner complained as well because they told me he was quiet engaged

Your solicitor would have carried out Searches showing the history of the property and development. Most new build developments have an element of social housing. There is no point trying to pin this on previous owner unless you have money and energy to burn. If it is HA tenants causing the problems you can take it up with them but you may find some are also owner-occupiers. You can also complain to council/police if it is antisocial behaviour.

no- those blocks are council tenants only - no owners. Our building is the only one with owners.
it was difficult before purchasing- as it is a closed development and in order to get in you need a fob.
Its so frustrating- having mortgage for so many years - small but nice flat and dealing with this stuff...

There will be something in your lease referring to tenants causing noise/ disturbance etc.
It is your freeholder's responsibility to deal with this.
Keep a log as he suggested then go back to him quoting the relevant clauses in your lease and strongly request he deals with it.

Raise a complaint with the council that they are not addressing any of the issues. They have a complaints procedure so follow it. If the matter is not resolved there is the housing ombudsman, and also the local government ombudsman.