Helpline consent?

[intheblueroom]

I have a problem and I rang a helpline for some support and advice when I was in a vulnerable situation and spoke to them at length. I'm not going to say what helpline it is. The helpline reported my call to the police and it has caused serious repercussions for a member of my family. I wasn't told the helpline would/could do this, I wasn't asked for my consent to share the information I gave them. If I had known I wouldn't have spoken to them. I feel my trust has been abused and now I have much more to worry about. My family is about to be shattered and altered forever. Does anyone have any advice?

If the OP, for example, phoned a DV helpline and confided that their partner was abusive towards them, then absolutely calling the police was the right thing to do in the circumstances.

Do you think anyone would call if they did that?

There are very set circumstances in which they would need to breach confidentiality and even then I would expect this to be explained to the caller.