Ok so we've had an ongoing problem with our upstairs neighbour (a childless 60 yr old couple- betting miserable and aggressive). They've been harassing us (me, my husband and 1.5 yr old) since we moved in 1.5 years ago. They own, we rent.
Multiple accounts, the police have been called and have previously issued our neighbours with 2 x harassment orders. They basically hate me and my child (no exaggeration) and bang on their floor whenever he so much as sneezes. If he cries at night if I'll etc, they will bang a pole on the floor.
The last few weeks, upstairs have been using aforementioned poles on their floor and banging directly over our living room during the NHS clapping. We've recorded. It's clearly NOT clapping at the windows or door and is banging on their floor.
I just feel totally victimised and exhausted by their hate - we had planned to buy and move at end of this year but obviously with the economy we may be here longer if our jobs fold (and we don't want to change rentals short term as it's better for the mortgage application if we're consistent tenants where we are). We also like the other renters in this block and like the area etc.
Does anyone have any idea if we can do anything about this banging (clearly on their floor) during nhs clapping? Wtf is wrong with them quite frankly! Wish we could move.