We rented a house earlier this year and a large draw was that we were told we could have a pet. (a dog) we have this in writing via an email from the estate agent they used then.
Estate agent retired and we were moved to a different agency. Not heard much from them but then nor have we had much reason too.
Just before Christmas we had a minor issue with a fan and contacted the landlord who sent her son (who does some sort of trade not sure what) Son said a new fan would be needed and he would let his mother know. Again no issue Just after Christmas we received a letter from the new estate agent stating we had the dog illegally and we were to rehome him within 2 weeks. We can only assume that the son mentioned the dog to his mother.
We have sent a response with a copy of the email that states we had permission (landlord now denies this permission was given - however, we have this in writing) We have now received (rather expectedly) a notification of them wishing to inspect the house. The Dog has not made any damage to the house we have been very careful with this. We do not permit the dog on the carpeted area (only downstairs where it is tiled) and we are currently training him to use a dog doorbell for when he wants to go outside to ensure that he doesn't scratch windows/doors We have placed soft tubing over any wooded area dog might be tempted to chew on to protect this (pipe insulation type) and have generally done everything we can to ensure that the dog does not do any damage to the house.
We have heard nothing back from the estate agent with regards to the letter with proof we had permission to have the dog. We are obviously a bit worried and googling have been a bit complex as I realised the law has somewhat changed on this issue.
Can the landlord change their mind about a pet? I am aware that our landlord is under a lot of stress with 2 sick relatives so there is a chance that they simply forgot that they had agreed. We obviously do not want to get rid of what is a very loved family pet and we would not have rented the place had they said no as one of our big reasons for moving was we wanted a dog. (we were in a monthly notice where we were prior so were not in a hurry to move)
I can see the landlord could say they won't renew our lease after 1 year is up. However, I am really more concerned about our dog and the right now.