I signed up a while back for a course that cost me £420. It was a physically exertive course, however due to a medical condition I was unable to actually attend unfortunately.
I contacted the organisation that was putting on the course a week before (as in, the course was due to start 27th and I called them 20th). I spoke to someone who advised me that I could defer on to another course, rather than cancel altogether, for when I'm feeling a bit better.
At the time I thought that would make sense so agreed to that.
Since then it seems that this health issue is not particularly improving and I'm not sure I'll be able to carry out this course at all.
I have contacted the organisation again, but have been told that I am not eligible for a refund as I did not request one more than a week before the course was due to commence.
I'm very upset and angry about this as when I contacted them a week before I would have requested a refund and cancellation but was encouraged to defer and at that point felt I'd be able to attend the course at a later date. Had I been told at that point that agreeing to do so would void my chance of a refund in the future I would not have agreed.
That amount of money is a lot to me and just wondering whether I've got grounds to persue this any further or whether its a waste of my time? Thanks to anyone who can advise x