Hey all
I’m going to try to keep the specifics vague as I suspect he’s also frantically googling.
Ex and I had a FBA which was based on his salary from 2012 and calculated through the CSA. maintenance did not increase in years and due to his character I couldn’t bring it up without a barrage of abuse or risking ceasing payment all together.
Due to violent convictions contact stopped. After a while I contacted the CMS to have a new maintenance calculation made. I have the address of where he was ‘based’ due to work for a period and gave them that. Ex is very very evasive about his address and this was the best I could give. I would have thought that the employer (military) would forward the letter on if they knew he had moved on to a new base.
They calculated a new maintenance amount, no increases was received. I chased the CMS and they said they would issue a DOE, I kept having to chase and chase and it was the usual excuses that the CMS spout out (not actioned, filled in wrong etc). Finally 7 months after first phone call, DOE was successful and ex phoned up saying he hasn’t had any corrospondence from them and gave them a relatives address (he does not live at this address, has not done so for several years and we have it in a current court case filing him specifically saying this), he disputed the amounts but agreed to pay an increased amount until it was resolved. He paid his usual amount (40% less than the new calculation) for another 2 months before cancelling paying maintenance all together. Just after he cancelled maintenance, he phoned up disputing the figures yet again. Another battle ensued regarding DOE (was told
2 months after cancelled maintenance it was successfully applied, waited, didn’t receive maintenance, phoned up to hear it was wrong 🙄), another 2 months of incorrect action and finally another DOE. Ex phoned again, disputing the amounts etc, questioning everything about the case (amounts, contact, arrears, deductible expenses etc). I had a woman from complaints phone me and after speaking she reassured me that the DOE was still continuing and that the arrears still stood. As far as she was concerned he was aware there was a case as he phoned in month 7, he was aware that the calculation for X was made and he’s aware he has a child etc so everything still stood. I thought it was all over.
On Friday I had a phone call from them saying that ex was questioning the legality of the case and the arrears as he never received the initial letter (despite phoning on month 7, 9 and month 15) and the man on the phone basically told me that the arrears (£5k) were being wiped completely and he was being given the opportunity to go to direct pay again.
This whole process has been such a head fuck, I am so upset and it’s giving me anxiety as I just do not know what is going on.
My question is, will it really only start from now, or when they send a letter to the address he had given (that he has specified in court statements he does not live at). Or will they backdate from when he phoned in month 7? I can not believe that the arrears have apparently been wiped (particularly after the reassuring phone call 48 hours before!)
I can not believe he has got away with massively underpaying and not paying at all for so long and it’s just wiped away? I’m hoping the man who phoned on Friday is on a slight time delay from the complaints manager 48 hours before?!
Does anyone know if the military forwards post from old bases once they’ve moved to another? I think if we were to have sent to the relatives address in the first place he would use the same argument- he hasn’t lived there in several years (which we have written evidence of)
I’m having a very very difficult year and I’m finding this such a head fuck