I don't know whether this is the right board for this so apologies if not.
Basically the school my DP's children attend consistently favours their DM over him. It's been constant with things like tickets for events and places on trips where only one/two places are available they always allow her to take it out give to one of her family members over him. They charge him for things over and above his 50% just because she says so and they just take her word for it. There are lots of examples and it's been consistent. They say they can't take sides, but on every single occasion they do side with her. He has 50/50 care for very good reasons.
The newest issue is that they are refusing for him to allow me to pick the kids up for him, whether planned or in an emergency. The court order specifies she needs to be informed if someone other than him is caring for the children and vice versa, not that they need the other parents permission, and her mother does a lot of the care for her. School have no issue whatsoever with her mother picking the DC's up but they are refusing to allow me to.
He has complained to the school constantly about the way they are favouring her, they always just repeat that they can't take sides despite the fact that they clearly do. What steps can he take next? Does he need to go to court, Ofsted, council etc?
I'm grateful for any advice at all!