Hi mumsnetters :)
Hope I've got the righrt thread to post on . I' m looking for some advice on occupational health its a large company with in house medical centres and occupational health nurses who don't work directly for the company but are contracted in.
Basically my husband went to them last November/ December for some advice on something but also because he has on going health issues and mental health issues and was struggling ( the company for the past year or so has been making a massive thing about talking about and getting help for mental health issues having meetings every week for you to attend splashing it all over the workplace/ social media having talks bringing in frank bruno to talk about it etc so a big deal also saying you can talk to occupational health they're there for you 24/7)
So back to the subject lol. Husband went to occupational health on 3 occasions who to put it politely were useless. No help with what he asked for advice on and nothing was said or done about his medical/ Mental issues. Fast forward to now 6-7 months later there has been an incident at work and husband needed his medical records from occupational health health which he requested they have turned up and the last notes in there were from 6 years ago about mental health problems which at the time they were great about. So no notes at all from the 3 meetings last year :/ he has contacted HR who have been quite snotty she said that OH do not have to keep records or notes from all your meetings and providing you with no help also wasn't a problem. Oh aren't denying the meetings took place but are now saying something completely different to what was said :( So basically they don't have to keep records notes of any meetings so could have seen hundreds/thousands of people in the last 6 months with no records but can remember exactly what was said at the meetings. We just wondered if Oh have to follow some sort legal guidelines on record keeping etc and does anyone know where i could read/ print this out.
Thankyou in advance. :)