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Complience Telephone Interview

2 replies

Caldecote12 · 23/05/2019 13:02

Basically my partner was due to move in with me and my son at the end of April (2019) after the landlord he was renting off sold the property (End of Feb) so my partner had been staying some nights with his parents and some nights at mine as I was aware that he couldn't stay here full time as I receive housing benefit.
Anyway I private rent so I spoke to my estate agents about my partner moving into my address full time, they told me we would need to pay a £250 tenancy fee and my partner would need references. This was all due to go ahead end of April, for tenancy to commence May 1st in line with my rent but the estate agents didn't get my partners references back in time so they have now delayed until June 1st, meaning my partner is still between myself and his parents. I have received a compliance telephone interview for the day before our tenancy is signed (typical!) Im medicated for anxiety and ocd so this is clearly distressing me.
All the proof we have is the emails back and forth to the estate agents about moving in dates ext and my partners parents word for the fact he stays with them a number of evenings a week.
My partner doesn't yet have anything under my address, i.e driving licence ext as we were going to do all of this when hes officially moved in, on the tenancy ext.

Before I received this letter, I had written a letter to the council to inform them from June 1st my partner would be liable for the council tax at my property and ill no longer be eligible for the reduced rate and my partner had also emailed them as soon as he left his previous property.

any body any ideas as to what will happen next?

thankyou x

OP posts:
Jon65 · 23/05/2019 20:52

Where he is living is a question of fact. So it is down to whether he lives anywhere else, so taking into account things like where his clothes are kept, to which address is his mail sent, what address does his bank have, where does he eat breakfast and dinner, where is is furniture, where does he do his washing, or who does his washing. It is all down to credibility really and there is no set test. It's a bit like a set of old fashioned scales. If he does more of the above at your house than at his parents house then they will probably assume he lives with you. The emails are very relevant though and you should draw their attention to them. Don't worry it will be fine, just be honest and think about your answers. It sounds as though you have done everything fine by writing to council tax etc. Good luck

Caldecote12 · 23/05/2019 21:13

Thankyou for taking the time to reply and helping me to understand it better. He does stay here, not every evening usually weekends, his post all goes to his parents address, he does his washing there, I will wash bits he leaves here but surely that’s okay? Everything furniture wise in the house is mine, all the bills are mine and I pay them.

Thankyou, I will point out these emails to them and the fact that over two months ago we made the council aware he would be moving in at the end of May, we haven’t kept anything a secret and definitely wouldn’t have paid a £250 referencing fee to the estate agents if we believed we could get away with it.

Thankyou again

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