Or is this wrong??

[doimakesense]

Hi name changed as other posts could be linked!

Work as a carer going around houses type of thing.
Been doing this on and off for a few years - recent company is different to the others I've worked in.

Have to sign in and out using phone (quite standard now a days)
Anyway I've just realised (not sure why it's taken me this long) but I worked just over 135 hours this month but only got paid 75 - we don't get paid for the time it takes to get to each client and if we go over etc this means I'm actually getting paid under the min wage - job stated it would be a few pounds higher than min wage per hour but working it out it's over a £ under!!!

How is this even legal??
We get paid holiday etc

Sorry should have posted in legal - not sure how to change that??

What did HR say when you brought it to their attention?
Tell them now that you are short 60 hours and see what they have to say about it.

If you report your post they will move it for you.
Sorry I can't advise on your work problem

So... speak to HR and ask?

That seems very unfair yeah

Yes it's crap. I've spoken to Carers and it seems fairly standard in some places. It's ridiculous though. It's like then restaurant used tips to make up staff wages (but at least they essentially took home minimum wage).

This is "normal" apparently and we are only paid for the time we are in clients housing from signing in until out. I've spoken to them and they said we are not paid travel time or in between clients - even though we are at work -

Il report my post to try get it moved to legal thanks

Hi I use to be a care co ordinator in Dom care and do payroll. Do you get mileage paid? Most company's only pay for the actual call + mileage. If u are at a call longer this should be paid as long as you put it on your timesheet

This is normal - there was a court case some years back.. You should be paid for travel to your first job only.

Don't get paid any mileage at all - I've been asking since the 1st of April for my mileage number so I can claim it back but still not got it (have chased)

No we don't get paid to stay longer anymore (new rule) we also don't get paid if we get to a client and they decline (client still gets charge for the full call though)

Yes i thought it was normaly that you are only tehnically at work when you are at someones house.

Are you actually down hours, or are you counting travel hours as being at work?

You need to do your background research:

corporatewatch.org/understanding-care-workers-pay-and-travel-time/

I've been in the care industry for years - I understand it but just found this very wrong!

I am actually at work still even if I'm travelling between clients (sometimes that's 20 minutes in the car)

I leave my house at 6:45 and I don't get home until 2:30 I'm working 7 hours in that shift but only getting paid for 4.5 hours - to me that's really wrong!

Sometimes it's only 3.5 hours I'm paid for a 7 hour shift as such!

That’s not going to work because the car and petrol will take money too. I think you’ll have to find another job!

Yes I know 😢 I love my job and the clients but I just don't understand how care agencies get away with this (have reported to be asked to move to legal)
If I worked in an office and had to travel to meet a client, I'd be paid for the whole time!

Are you actually employed for those seven hours or are you self employed takingwirk from an agency or something?

Employed, pay into work place pension, get holiday etc

IsYourGoogleBroken is wrong in her first post but the link in her second post gets it right. Time travelling from home to your first work assignment of the day does NOT count as working time, nor does time travelling back home after the last assignment. However, travelling between assignments DOES count as working time unless you go home between assignments. Rest breaks do not count as working time.

The employer does not have to pay you for all your working time. However, all your working time counts when calculating whether or not you have been paid the minimum wage.

So if you leave home at 8:30, travel to an assignment at 9:00, work for an hour, leaving at 10:00, travel straight to the next assignment, arriving at 10:30, work for another hour then travel home, getting back at 12:00 you will have been away from home for 3.5 hours. For minimum wage purposes, you will have worked for 2.5 hours so you should be paid at least £20.53. The employer does not have to pay for the time travelling between appointments provided they pay at least £10.27 per hour for appointments (in this example - the real figure would be different depending on how much time you actually spend travelling).

My DP left caring as a profession due to these crappy conditions.

I don’t know the answer, but I think it’s disgusting that carers like you who do such a necessary and sometimes unpleasant job are paid so poorly. It’s an utter disgrace.

It is wrong. I'm in Australia and do the same job. We get paid by the hour, plus petrol (which works out higher than the actual cost), and time in between patients. If a client declines the service or isn't home we get 15 mins paid for turning up (and obviously travel etc).