My DP is having issues with his DC's school. DP and his ex (who has unstable mental health issues) have a shared care arrangement, 50/50, but legally DC's are registered with mum so she can claim child benefit etc. The issues are that the school consistently allows her to flout the 50/50 order.
They fail to provide him information on trips, non uniform days etc, chase him for more money when he's paid his part of covering lunch costs etc even though it's for her days which have been proved with the order, refuse him tickets to events which are two tickets per family only because she's bought them both etc.
We know that they do this for an easy life because she will lose it at the teachers, in front of kids, other parents etc because of her mental health (it's happened many times, not hypothetical). What can he actually do to resolve this?
They know that just talking to her isn't an option because of a history of her making false reports to police and social services (all proved to be false) and that the police advise against this, but they are consistently allowing her to get away with it. The court order specifies that she MUST share all information but she doesn't, and the school refuse to send him a copy of all letters etc. He wants to raise a grievance with the school that they are enabling her to exclude him from areas of their lives, but equally he doesn't want to damage his good relationship with the school.
All advice for him is appreciated!