Hi all,
I’m trying to help my friend with finding out advice as to what may be possible.
She was involved in a rear end traffic collision 5 years ago, was injured as a result of the accident. She required surgery due to the injuries sustained and her motor insurers instructed solicitors to pursue her claim for compensation for injuries, loss of earnings as well as the vehicle repair costs. They were instructed via a legal expenses policy that ran alongside her motor insurance policy.
No disputes re liability for the accident or that she sustained injuries. Solicitors had issues with the medical professional that were instructed to prepare a report as he missed out a word in his report which changed his concluding sentence and didn’t match the rest of the report. Along the lines of her injuries are not permanent rather than her injuries are permanent. The doctor who wrote this report then retired and eventually a further expert was instructed who confirmed that in his view this sentence was transcribed incorrectly and gave reasons for his view based in medical records.
The case eventually went to court today regarding her personal injury claim. Barrister was instructed by solicitors who she met for the first time today, no previous advice from barrister was sought and there was no prior conference with the barrister. No offers received from the other side for her claim.
Today the judge dismissed her claim saying that it was time barred and awarded costs against her.
She’s devastated, she has permanent damage as a result of the accident which the medical report confirms impacts on her day to day life and her employment prospects. She has lost earnings, all documentaries and is in constant pain and was hoping that compensation would help fund some lifestyle changes which would assist her.
Does she have any options now? How could the case be time barred?Her understanding is that court proceedings were issued within 3 years. Couldnthe solucitors have made a mistake? Who dies she complain to, her insurers who presumably are paying for the solicitors via her insurance policy.? If she’s not paying for the solicitors herself can she complain to an independent body?
I want to try and help with some practical advice but this is beyond my area of knowledge.
Can anyone offer advice?
Thank you