Contact centre delays

[crazyconfused]

I've posted this on step parent too, would like a legal understanding but also if anyone has similar experiences.

So basically dp has taken his ex to court because she continually starts contact then stops it, due to concerns she has or because she has made plans on his eow. There is more to it but not really important to my post. Dsd is 5.

So, this is where I'm confused. Court order 4 fortnightly session at a contact centre then dp's parents and him fortnightly contact until the 2nd hearing.

Well it has taken her 6 weeks to agree the first session, then after the first session she ignored the request to confirm the next 3 session by the centre and instead instructed her solicitor to raise her concerns about them. She didn't think they greeted her dd properly, that the dad provided the wrong food ( juice and sandwiches) and the dd got wet when they went to the toilet and dad didn't clean her properly and the centre should be supervising better.

Well she receive a response back that basically put her in her place and reminded her to confirm the dates and next time please do not take 2 weeks to raise concerns. She's now not responding.

I'm just wondering has anyone had to deal with another parent delaying the contact centre, and what was the out come at court?
I don't understand why in hell her solicitor would help her complain such silly concerns to the contact centre, it just looks likes she preventing contact. Especially as she still hasn't confirmed and contact is meant to happen on Sunday. She didn't even have the report from the session yet (which was really positive) which I thought her solicitor may try and pick apart.
Her solicitor has jumped in with a complaint after one session and let her client dig herself a big hole. Why? Am I missing something?
Also dp is self represented, so not the best at challenging the solicitor, so his ex was already in a better position.

The solicitor is doing what they’ve been asked to do. The solicitor may have advised the ex that this isn’t the best course of action but the ex has insisted. Or the solicitor may just be a bit rubbish.

Don’t get too caught up in all that. Stay focused on the child. Raise concerns concisely when the matter is returned to court, focusing on the impact of what has happened on the child. Do not bad mouth the ex, do not criticise the solicitor. Sometimes family court is about “playing the long game”.

I doubt you are missing anything. Some clients are incredibly wilful, and plenty of solicitors don't manage to keep them under control.

Oh no there would be No bad mouthing, it's just the fact in the 8 weeks since court he's only seen her once and the 2nd hearing isn't for another 6 weeks.
The solicitor and ex have delayed so much and my dp's concerns how his dd with be affected and think he's abandoned her.
And what will happened once they go back, will the court order again be ignored.
He doesn't care to cause the ex issues, he just wants time with dd.
Thank you for the advice.