I'll try to keep this short and simple.
Dd and ds were having supported contact with their grandparent at a contact centre once a fortnight ordered by the court, but I received a letter saying that the contact centre themselves have stopped contact due to several reasons such as the grandparent was only paying attention to dd and ds would end up wandering off to play elsewhere, bad mouthing about myself in front of the staff members and my children, teasing dd with a toy to the point she was in tears because they wouldn't give her back the toy and whenever staff would try to tell grandparent about said issues they were met with abuse and arguments from grandparent.
Because of this they have stopped all future contacts at their centre.
We've tried mediation to see if there was a way to resolve our issues for the kids but it didn't go well as grandparent wouldn't let me get a word in, dismissed me if I had a different opinion from them and now they blame me for contact stopping.
We have court next month to discuss the issues, but I really don't know what to expect.
Has anything like this happened to anyone else before?