Just that really. I can't go into too specific detail but I want make a formal complaint against a solicitor that has continually and flagrantly breached SRA Principles. My solicitor is decent in a lot of ways but very passive and seems reluctant for me to raise a complaint for no real reason except that they are very rigid in the way they deal with things - even though they agree there are serious concerns. I want to raise a very formal, non-emotional complaint pointing out the breaches in the hope of putting a stop to them. Am I allowed to do this myself even though I have representation? I'm quite capable of writing the letter without doing anything silly (in fact I have corresponded with them myself about details they needed in the past). I just can't see the point in my solicitor writing it, particularly as their heart isn't in it and it will cost me money for them to do it.
TIA.