Misdelivered item stolen. Options?

[Sethis]

Hi,

I ordered an item to be delivered to my DPs house at the weekend.

Sadly, because I'm a numpty, I mistyped her house number. It went to a house 3 doors down.

The item was delivered and signed for. The delivery driver has dashcam footage of this.

My DP and the delivery company have both been round to the house asking about it. They have received flat denials that anything was delivered.

The delivery company is refusing to refund or replace, citing that they delivered as specified.

We have spoken to the police, who say there is nothing they can do. They say that this is a civil matter and I would need to register a complaint myself and pursue it myself.

I don't live in the UK right now. My DP is extremely busy with work.

Is there any practical option here for trying to get any kind of satisfaction or compensation? I'm a bit hacked off that the police don't seem bothered to even go to the property for what is theft by deception, but shouting at them won't achieve anything. Given the item cost less than £50 do I have any practical recourse, or do I just say "fuck it" and let them get away with theft?

Cheers.

Have you told them you have dashcam footage of it?

Tell them that you'oll go to the police for theft unless they give it back. They don't need to know that the police won't deal with it.

Ask for the footage. Take it round to the house 3 doors down, see if that shakes them up a bit.

If not, forget it.

Any advice on how to get away with chucking a brick through their window and getting away with it...?

Sorry, was interrupted mid-text there.

They've obviously opened it since it was addressed to them and now won't admit it.

Do you know their names?

Someone I know got ripped off and contacted the thief by LinkedIn which had all their professional contacts and work details ...could shaming them perhaps work?

Legally I think you'd struggle as the value is so low and technically it was your own error.

But the name was not theirs, and the delivery driver specifically asked "Is your name ...." and they said "Yes" so it wasn't possibly a mistake.