Not sure whether i'm posting in the right section but hoping someone can advise.
My builder has damaged an item in my house. Very easy to replace. Make retailer. He owned up to it and says he will claim on the insurance. So far so good. However, he says I must pay for the item and then send him details for the claim.
Surely he should order this? And then claim himself? We don't owe him any money so I can't take it out what we owe him.
Help!