The agency sends email reminders for rent which states my share (joint tenancy) which all looked fine so I paid, but have just been questioned about a shortfall
.
So I checked all payments against what the contract asks and the tenancy agreement lists rent payment dates along with the amount. The amount the agency asks has always been a few £ more, not enough for me to notice at first.
Am I right to say it's what the signed tenancy agreement states or can they ask for a different amount based on what they have on their system? If they've used old figures it's their fault and they'll have to asborb it won't they?