We sold out house about 8 months ago to the most horrible people! From the very start they were difficult, making demands and supplied a snag list! We agreed to do some of the things out of good will. This included repairing a slight fault in a door! There were emails back and forth via the estate agent at the time. We had it ‘fixed’ the best we could and thought that was the end of things.
Following their move they decided it wasn’t fixed to their liking and have now decided to take us to small claims court!
We did all the work they asked and even gave them £1000 after the sale as they were going to pull out on the day of exchange over a maintenance fee they claimed they hadn’t been told about! We had paid so much towards surveys etc and had a place for our daughter at a school and at this point we’re desperate. They very much used this to their advantage and in hindsight I regret giving them the money (which we couldn’t really afford)
Please can someone advise whether they have a case? They literally pulled out of the sale every other week and it was hell! They just won’t leave us alone! They want the money for a new door.
If anyone can advise id be really grateful 