I've name changed.
In August 2016 we appointed solicitors to deal with matters arising from my df's death. The solicitor we met with wrote a letter to the opposing solicitors. Shortly after, she left the firm and her boss took over our case.
Jan 2017 Dh and I met with the boss - a course of action was outlined and agreed upon.
Feb 2017 dh died :(
March 2017 I rang the solicitor to tell him about dh's death :( (sorry for the sad faces - it hurts so much to see the word 'death' in conjunction with my dh).
April 2017, four weeks after having had no response to my March phone call, I emailed the solicitor. The next day I received a short response saying, in view of the news, he would ramp up the situation with the opposing solicitors.
I heard nothing until August 2017 when I got an email from a solicitor (who was from our firm of solicitors but not the man I'd been dealing with) telling me that they were now in a position to do xxx. I emailed back saying "but this is what we agreed at the meeting we had in January. Are we really no further forward?" (words to that effect anyway).
I heard nothing so early October 2016 I emailed.
I still heard nothing, so early November I emailed again.
At the end of November, having heard - you guessed it - nothing, I rang them. I asked to speak to both solicitors who had been dealing with the case. Neither of them were available but I was told both would be asked to ring me back that afternoon. By 5.20, neither of them had rung back. I rang again and, once more, neither of them were available. I sent an email that evening.
The next day I received a short email from the original man apologizing, and saying he would be in touch shortly with a more substantial communication.
I've still heard nothing. In the meantime, the opposing party's solicitors have been proactive and aggressive - I know this because the executors of my df's will, a bank, have been updating me with new actions they are now taking. They presumably have been updating my solicitors as well - but I don't know because my solicitors have told me nothing! The executors will only engage with me to update but say any queries I have beyond that have to go through my solicitors.
Frankly I wish I'd never heard of them. Losing my df and my dh has nearly broken me, and these people have made a difficult situation even more difficult. Anyway, I emailed them yesterday to disinstruct them, and told them I would be reporting them to the Law Society. So my question (finally!) is - should I?
Thank you so much if you've read.