Cattery Negligence to the point of being sniffed to the veterinary hospital within two hours of being home

[NoTimeToDillyDally]

We are very upset. Our cat has diabetes and was very stable before we put her in the cattery for two weeks. We took her for a check up the very day we took her in - just to check she was on the right dose (weight and glucose levels, etc.). All was great. A letter from the vet was given to the cattery, along with her needles and insulin.

In short, we collected her this morning and she was admitted to the vet (for at least 3 days) for being unable to walk properly, 5% dehydration, a loss of 700g in weight since going in, sunken eyes, lethargic to the point of laying on the floor, etc.

The cattery claim she's been absolutely fine but was a bit quiet this morning.

What do we do?

I'm despairing! Although I'm confident in the be
We have a bill of over £1000 but MOST distressing, a terribly poorly cat who quite unnecessarily has been and now is in this state.

If a child had been in a residential camp and been returned in this state, the Social Services would've been contacted.

The cattery claims they'd had no concerns about my cat until this morning, when we collected her but are now saying she'd been seen by a visiting vet, twice.
None of this makes sense.

Thank you, PB. It really has been such an upsetting and enraging experience. The four or five days that they denied her being anything other than "absolutely fine fit the last two weeks", having "been eating and drinking normally" while in their care, when she quite obviously had NOT, was so disturbing. That they neglected her to the point of cruelty and very almost killed her, as a result, is heartbreaking and unforgivable. But she's home. She's purring and, thanks to the vet, she's doing very well!

Aaaw.

Glad she's home!

I hope you have logged your experience somewhere to warn others. .

Can you name the cattery so we don't use it? So sorry about your lovely cat. How horrendous.

Thank you. I reported them to the county's Licensing Officer who visiting the cattery to review and update all of their procedures, including record keeping of food & water intake, weight and medication administrated (as appropriate).

This is now a liability case for the cattery and I'm sure that they wouldn't risk neglecting any cat in the future. Staff had all been scrutinised, too.

I won't be sharing the name as that would effectively ruin their business.

However, if anyone is concerned that they may be using the cattery and would rather not, despite the amendments they'll be making to their procedures, feel free to PM me with the area your cattery is in a d I'll
let you know whether it's in that area, without specifically naming the cattery.

What a beautiful cat

Aaaah she is - in every way.