My house is for sale, and the agent has listed it via a well known property portal, as is the done thing these days.
The property portal has added additional information related to local schools and has labelled our house as "outside admission area in 2016" for at least 2 local schools, even though it's not true. My agent says they can do nothing about it. I've messaged the property portal, and sent them concrete evidence to show that they're wrong, but they're just repeating the blurb from their data provider that the information is calculated in a certain way, and they're sticking with it, even though they acknowledge it's not accurate.
I contacted the Advertising Standards Agency, and it took them ages to come back with a response because they were consulting internally about it. Eventually they said that they could do nothing because their rules only cover the over-selling of products through mis-description, and in this case the house is under-sold. They also said that even if that rule changes in future (implying that it might), then it would be the Estate Agent that was liable, not the portal (even though the agent has no control over the data).
My question is - would something like this be covered under the property mis-descriptions act? Again it would probably be the agent not the portal at fault, and possibly the only thing they could do would be to take the advert offline (shooting us in the foot), so we probably wouldn't do anything about it, but I'm just curious as to whether there's any other avenue to complain about this. Of course it applies to every other property for sale in our area too - not just mine.
I've seen lots of other people complaining on Mumsnet about properties in their areas being mis-labelled too.