DP is a wheelchair user; we rent a HA adapted flat on the second floor of a low rise block in London.
Following the Grenfell Tower tragedy, the fire evacuation plans have changed from stay put to get out - we weren't explicitly told, instead we noticed the new fire evacuation signs.
DP has contacted the HA to say he is unable to evacuate unaided; the HA sent a personal emergency evacuation plan pro forma which has been returned. Since then, he's had a series of ridiculous back and forth calls asking for my clarity, including questions such as "why are you on the 2nd floor?", "can you walk a bit?" and "could you ask a couple of neighbours who might be prepared to help". They've since said that they need to meet with us to discuss "options".
Any advice on the above, what we can do/cite to them or what these options might be, would be appreciated.