So, not sure if anyone can help me with this.
I took out a mortgage 10 or so years ago with the Halifax. At the time they also sold me home insurance which has been running alongside my mortgage ever since. I thought I was obliged to have this from the Halifax (I was really young and not very savvy wrt financial things then so didn't question this).
I realised lat year that I did not need it, and certainly not with the Halifax. I took out a new home insurance from a different provider and cancelled the eye-wateringly high insurance with Halifax. Up to then I had been making my insurance and my mortgage payment in one single monthly payment so I expected this to go down. When it didn't I contacted the Halifax and asked them why. It took hours to get an answer but eventually I found out that apparently they added my yearly premiums to the overall amount of the mortgage, several hundred pounds every year. So even though I don't owe them any money now, obviously my mortgage had thousands of pounds added on to it. This was absolutely not made clear to me when I took out the insurance.
Does anyone know if there is any point in complaining to them?
TIA
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Home insurance linked to mortgage, thousands of pounds worth of premiums added to mortgage
9 replies
justkeeponsmiling · 11/03/2016 16:28
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